Shipping policy

Shipping Policy

Order Processing Times

All orders are processed within 1–5 business days (excluding weekends and public holidays) after receiving your order confirmation email. During high-demand periods, holidays, or promotional events, processing times may be slightly longer.

Once your order has shipped, you will receive a shipping confirmation email with tracking information where available.

Worldwide Shipping

We proudly ship to customers worldwide. Shipping availability may vary depending on local customs regulations, carrier limitations, or geopolitical restrictions.

If we are unable to ship to your location after an order is placed, you will be contacted and issued a full refund.

Estimated Delivery Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Typical Delivery Estimates

  • United States & Canada: 7–20 business days

  • United Kingdom & Europe: 7–18 business days

  • Australia & New Zealand: 8–20 business days

  • Asia: 5–15 business days

  • Middle East: 10–25 business days

  • South America: 10–30 business days

  • Africa: 10–35 business days

Please note that these are estimated delivery windows and are not guaranteed.

Dropshipping & Multiple Shipments

As a dropshipping business, products may be shipped from different international warehouses or suppliers. If your order contains multiple items, they may arrive separately and at different times.

You may receive multiple tracking numbers for a single order.

Shipping Costs

Shipping rates are calculated at checkout based on your delivery location, order size, and selected shipping method.

Free shipping promotions may be offered periodically and will be clearly stated on the website where applicable.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by your country’s customs authority.

These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

We recommend checking with your local customs office before placing an order.

Tracking Information

Tracking information is provided for most orders. Please allow 3–7 business days for tracking updates to appear after shipment.

In some cases, international tracking may stop updating once the package reaches the destination country.

Delayed or Lost Packages

Delivery delays can occasionally occur due to:

  • Customs inspections

  • Carrier disruptions

  • Severe weather

  • High shipping volumes

  • Incorrect shipping information

If your package has not arrived within 45 business days of shipment, please contact our support team for assistance.

We are not responsible for delays caused by customs processing or carrier-related issues outside our control.

Incorrect Shipping Addresses

Customers are responsible for ensuring that shipping information is accurate at checkout.

If an incorrect address is provided and the order has already been shipped, we may not be able to offer a replacement or refund.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number

  • Photos of the damaged item(s)

  • Photos of the packaging

We will review the issue and work toward a suitable resolution.

Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact our customer support team through the contact page on our website.